Closed captions allows you to upload Video Text Track (VTT formatted files) to your content via the Partner Portal.
This not only enhance accessibility for deaf and hard-of-hearing users, research shows that closed captions can increase watch time by up to 40% on streaming platforms.
To upload your file to your content follow these easy steps;
- Open your Partner Portal, click Media then Library, this will show you your own uploaded content.
- Chose the content you want to add the VTT file to.
- Click Mange to bring you to the upload screen.
Now you have your chosen content open bottom right you will see Caption Tracks (Optional)
- Click the plus + sign top right
- Add your VTT title
- if languages are available on your platform use the dropdown to chose the correct one
- Then just upload your file
- Lastly press Save