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Wexer-Technical-Support

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Activity overview

Latest activity by Wexer-Technical-Support

  • Wexer Technical Support created an article,

    Billing Support

    Overview: To contact our Finance Team regarding any billing questions or support please use the contact information below: Email: receivables@finance.wexer.com Phone: US +1 914- 984-5690 UK +44 (0)...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Wexer Technical Support created an article,

    Setup or Update Your Credit Card Details

    Overview: It's easy to set up or update your payment details at anytime...simply use the link below to update or register your payment card details. Please note: You will need to have your Wexer ID...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Wexer Technical Support created an article,

    Channels

    We work with some of the best content providers and creators in the world, so this new feature is all about utilizing the full potential of our partners.   The channels feature will allow our conte...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Wexer Technical Support created an article,

    Virtual Launch Guide

    Overview: Our Customer Success team is here to help get you started right with your virtual fitness system. Check out our launch steps in this article and share with your team. Reach out to a membe...

    • Wexer Technical Support
    • Updated
    • 2 followers
    • 0 comments
    • 1 vote
  • Wexer Technical Support created an article,

    Connect: Creating Your Class Content

    Overview: Its important to be clear on your video production strategy and to go in prepared, to save time. Download the step-by-step guide below as a reference on the 4 easy steps to recording your...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Wexer Technical Support created an article,

    Free Access Code Model Overview

    If you are a Web Player client operating with our Free Access Code (FAC) model, your users gain access to your site's classes by entering a pre-supplied coupon code upon sign up. The coupon code, s...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Wexer Technical Support created an article,

    Mobile App Launch Guide

    Though each Wexer Mobile App product is unique to fit the clients execution, we have created a an overview to guide you through your launch and onboarding members to your new mobile product.  It is...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Wexer Technical Support created an article,

    Browser Detection Notification Feature

    Overview: While the Wexer web player service works on most modern browsers, there are some legacy options out there with which the web-player is not compatible.  For increased ease of user access, ...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes
  • Wexer Technical Support created an article,

    Auto-rotate Feature

      Overview: The Auto-rotate feature enables a MyWexer Admin User to schedule a repeating weekly time block that will rotate content which fits preset parameters.  In order to utilize this feature,...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 4 votes
  • Wexer Technical Support created an article,

    Launching & Promoting Your Web Player

    Your dedicated Customer Success Manager will walk you through all information relevant to your execution during your onboarding meeting(s). For ongoing and in-depth reference on best practices, our...

    • Wexer Technical Support
    • Updated
    • 1 follower
    • 0 comments
    • 3 votes